Terms and Conditions

1. General Information

  • 1.1 Company Details: Medieval Tours operates as a licensed tour provider and adheres to all applicable laws and regulations.
  • 1.2 Scope: These terms govern all bookings and services offered by Medieval Tours.
  • 1.3 Changes: We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting.

2. Booking and Payment

  • 2.1 Booking Process: All bookings must be made via our official website, email, or authorized agents.
  • 2.2 Payment Terms: Payments must be made in full prior to the commencement of the tour unless otherwise agreed.
  • 2.3 Confirmation: Once payment is received, you will receive a confirmation email containing your itinerary details.

3. Cancellation and Refund Policy

  • 3.1 Customer Cancellation: Cancellations made 30 days prior to the tour date will receive a full refund, minus processing fees if there were any.
  • 3.2 Company Cancellation: Medieval Tours reserves the right to cancel tours due to unforeseen circumstances (e.g., weather, natural disasters). In such cases, customers will receive a full refund or be offered an alternative date.

4. Responsibilities of Customers

  • 4.1 Personal Information: Customers must provide accurate and complete information during booking.
  • 4.2 Fitness and Health: Customers are responsible for assessing their physical fitness and health to participate in the tours.
  • 4.3 Conduct: Customers must adhere to all rules and regulations during the tour. Any misconduct may result in removal from the tour without refund.

5. Liability

  • 5.1 Limitation of Liability: Medieval Tours is not liable for losses, injuries, or damages incurred during the tour due to accidents or third-party actions.
  • 5.2 Insurance: Although we offer a travel insurance, we strongly recommend reviewing and eventually upgrading your travel insurance to cover unexpected events.

6. Intellectual Property

  • 6.1 Content Ownership: All materials provided by Medieval Tours, including itineraries, images, and branding, are proprietary and protected by copyright laws.
  • 6.2 Usage Rights: Customers may not reproduce or distribute these materials without written consent.

7. Privacy Policy

  • 7.1 Customer Data: Medieval Tours respects your privacy and is committed to protecting your personal information.
  • 7.2 Usage: Any data collected is used solely for booking and communication purposes. For more details, see our Privacy Policy.

8. Governing Law

  • 8.1 Jurisdiction: These terms are governed by the laws of Florida. Any disputes will be resolved in accordance with these laws of this State.